Dedicated Technical Support
Get help from senior system administrators who understand your infrastructure. 24/7 priority support for all your server, application, and hosting needs.
Support Coverage
- Availability24/7/365
- Response Time< 30 minutes
- TeamSenior sysadmins
- LanguagesEN + IT
What Our Support Covers
Comprehensive technical assistance for your hosting infrastructure
Server Administration
OS updates, security patches, service configuration, performance optimization, and resource monitoring.
Application Support
Help with WordPress, Magento, cPanel, Plesk, databases, web servers, and custom applications.
Security Issues
Malware removal, security hardening, firewall configuration, intrusion detection, and breach response.
Email Problems
Email delivery issues, spam filtering, DNS records (SPF, DKIM, DMARC), and mail server configuration.
Website Issues
Site downtime, performance problems, error troubleshooting, and website optimization assistance.
Custom Requests
Software installation, configuration changes, custom setups, and special requirements.
Support Tiers
Standard Support
Included with all Unmanaged VPS plans
- ✓ 24/7 ticket system
- ✓ Response within 4 hours
- ✓ Server connectivity issues
- ✓ Hardware problems
- ✓ Basic configuration help
Priority Support
Included with Fully Managed VPS plans
- ✓ Everything in Standard
- ✓ Priority queue
- ✓ Response within 30 minutes
- ✓ Proactive monitoring & alerts
- ✓ Application support
- ✓ Security assistance
- ✓ Performance optimization
How to Contact Support
Open a Ticket
The fastest way to get help. Log into your client area and open a support ticket. Our team responds within minutes for urgent issues.
Client Area →Email Support
Send detailed queries to our support email. Best for non-urgent questions or when you need to include screenshots/logs.
support@vps-managed.comNeed Technical Help?
Our expert team is ready to assist you 24/7. Get the support you deserve.
Open Support Ticket