Privacy Policy

1. Data Controller

VPS-Managed.com is the data controller for personal data collected through our website and services. Our registered office is in Italy. For data protection inquiries, contact us at support@vps-managed.com.

2. Data We Collect

We collect personal data that you provide directly: name, email address, phone number, billing information, and technical data related to your hosting account. We also collect usage data automatically: IP address, browser type, pages visited, and interaction patterns.

3. Purpose of Processing

We process your data to: provide and manage hosting services, process payments, respond to support requests, send service notifications, improve our services, and comply with legal obligations.

4. Legal Basis

We process data based on: contract performance (service delivery), legitimate interest (service improvement, security), consent (marketing communications), and legal obligation (tax, regulatory compliance).

5. Data Sharing

We share data only with: payment processors (for billing), datacenter partners (for service delivery), and legal authorities (when required by law). We do not sell personal data to third parties.

6. Data Retention

We retain your data for the duration of the contractual relationship and for 7 years thereafter for legal and accounting purposes. You can request data deletion subject to legal retention requirements.

7. Your Rights

Under GDPR, you have the right to: access, rectify, erase, restrict processing, data portability, and object to processing. Contact support@vps-managed.com to exercise any of these rights.

8. Cookies

Our website uses cookies for essential functionality, analytics, and chat services. See our Cookie Policy for details on how we use cookies and how to manage your preferences.