Frequently Asked Questions

Managed VPS hosting provides you with a virtual private server where all server administration tasks are handled by our expert team. This includes security hardening, software updates, monitoring, backups, and performance optimization. You get full root access while we take care of the day-to-day server management.

We support a wide range of Linux distributions including Ubuntu (20.04, 22.04, 24.04), Debian (11, 12), CentOS Stream, AlmaLinux, and Rocky Linux. All OS templates are regularly updated and hardened. Custom ISO installation is also available on request.

All VPS plans are provisioned instantly after payment confirmation. Your server is typically ready within 5 minutes. For managed VPS, additional hardening and configuration is completed within 24 hours, and our team will contact you to confirm your specific requirements.

Yes, we offer a 14-day money-back guarantee on all VPS hosting plans. If you are not satisfied with our service within the first 14 days, we will issue a full refund. No questions asked.

We provide 24/7 technical support via ticket, email, and phone. All support requests are handled by certified system administrators. Managed VPS plans include proactive monitoring, incident response, and regular security updates as part of the service.

Yes, you can upgrade your VPS plan at any time through your client area. Upgrades are processed automatically and typically take less than 5 minutes. There is no downtime during the upgrade process, and you only pay the prorated difference.

Our infrastructure is hosted in European Tier III+ datacenters with redundant power, cooling, and network connectivity. The datacenter features biometric security, 24/7 on-site staff, and N+1 redundancy on all critical systems.

Yes, all managed VPS plans include automated daily backups with 7-day retention. Backups are stored on separate storage to ensure data safety. You can request a restore at any time through your client area or by opening a support ticket.